Rush ‑ Order Tracking & EDD , 318 reviews

Overall rating
4.6
Counts per rating level
  • 96% of ratings are 5 stars
    304
  • 1% of ratings are 4 stars
    3
  • 1% of ratings are 3 stars
    2
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
    9
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient order management and tracking capabilities. They praise its user-friendly interface, professional tracking page, and responsive customer support. Unique features like built-in carrier assigning rules and AI prediction for Estimated Delivery Dates are particularly popular. Merchants also appreciate its affordability, customization options, and third-party app integration. The app is noted for providing real-time updates, accurate tracking, multi-language support, and its ability to improve customer retention and business growth.

April 17, 2024

te responden al momento y te solucionan las dudas que tengas

Clilim
Spain
36 minutes using the app
April 14, 2024

Excellent and fast customer service !

MMASI
United States
2 months using the app
April 12, 2024

So far no problems. Fast and helpful support

Il Quadrifoglio
Italy
4 months using the app
Edited April 16, 2024

Update : Le service client n'a pas été ultra-efficace mais a su régler le souci pour le moment...

L'application fonctionne peut-être pour d'autres pays mais pour la France ce n’est vraiment pas fou. Près de 5 fois que je les contacte pour des bugs sur le tracking, l'application se trompe et attribue des commandes au mauvais transporteur par centaine. À chaque fois, le problème est résolu mais quelques semaines plus tard ça recommence...

Céladon Paris
France
8 months using the app
April 5, 2024

Happy!

Evalow
Netherlands
14 days using the app
March 18, 2024

It is becoming a nightmare to have this app. The team is highly ineffective in managing the issues- these issues are actually the basic features that they provide!!!!! This has been going on since 3 weeks and there is NO ISSUE THAT HAS BEEN RESOLVED yet!! We are still having their app & would update here before uninstalling if this continues.

Kamakhyaa
United States
20 days using the app
March 12, 2024

I am thoroughly impressed with Rush App! Their customer support team, especially Cherry, is incredibly helpful and attentive, always ensuring our needs are met promptly. The app itself is a lifesaver for tracking orders, with its user-friendly interface and professional-looking tracking page. Highly recommended for anyone in need of efficient order management!

AMVIM
United States
8 months using the app
March 12, 2024

Rush App has failed to send out any of our push emails via Klaviyo for more than 6 weeks now. The problem hasn't been fixed and they won't even tell us how long it will take. They simple respond with "Our Dev is working on it, please be patient" every time I follow up with them. They are not taking care of merchants too well nowadays. I def do not recommend this app to other merchants who are serious about providing the best customer support for their customers.

Capy-era
United States
8 months using the app
February 16, 2024

אפליקציה מעולה לניהול משלוחים שמסייעת לי לחסוך זמן ולשפר את יעילות ניהול האתר שלי.
האפליקציה קלה לשימוש, בעלת מחיר הוגן ומכילה מגוון פיצ'רים שימושיים.

ממשק המשתמש של האפליקציה פשוט וברור, מה שמקל על השימוש בה גם עבור משתמשים חדשים.
האפליקציה מציעה מגוון חבילות במחירים שונים, כך שכל אחד יכול למצוא את החבילה המתאימה לצרכיו.

אני ממליץ בחום על Rush לכל מנהל אתר איקומרס שמחפש דרך יעילה וקלה לניהול משלוחים.

Tommy Berry IL
Israel
About 1 month using the app
January 14, 2024

אפליקציה מדהימה חוסכת הרבה שאלות בשירות לקוחות של איפה ההזמנה שלי
שירות לקוחות שלהם זמין לכל שאלה, טיפול מהיר בכל בקשה, יש תמיכה מלאה לעברית
תודה רבה כיף לעבוד לעבוד איתכם

אהבה קטנה
Israel
21 days using the app
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